|Our statement on Privacy
Corporate Internet Broadcasting, Inc referred to as CIB abides by the principles set forth in the Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. CIB is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its
privacy practices reviewed for compliance by TRUSTe.
CIB believes in and respects your privacy and the sanctity of information that may be provided. And as members of leading research organizations and as market research professionals, we believe the use of information should be outlined for you as we have done so below.
The information we collect is typically used in aggregate form to help companies understand marketplace needs as well as to create and deliver better products and services. We do not sell or rent any personally identifiable information.
In the course of responding to our surveys or using our service, you may have the opportunity to voluntarily submit personally identifiable information (e.g., providing profile information or providing an e-mail address). InsightExpress maintains this information in a database, and may use this information to invite you to participate in future surveys, subject to agreement with the authoring and the respondent-providing client. Your decision to participate in future surveys is completely at your discretion. That is, you have no obligation to complete this or any future survey. By participating in a survey or in visiting our Web site, you understand and consent to this policy.
Notice to Children and Young People
If you are under the age of 13, you may not use any services of our site, or participate in any surveys.
Periodically we request information (typically e-mail address or your mailing address if needed to mail a prize to you) from users to participate in contests. Contest participation is completely voluntary and users may choose whether or not to disclose this information. Your e-mail or mailing address may be shared with the survey sponsor to notify winner(s) and award prizes. Users’ personally identifiable information is not shared with third parties unless we give users notice and choice. Although we may use an intermediary to conduct contests, they may not employ users’ personally
identifiable information for any secondary purpose.
not accept cookies, you may not be able, depending upon the individual survey, to complete more than the first set of questions in a survey or to use our service to create surveys.
Like most Web sites, we log the use of our service. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks in order to administer the site, track aggregate movement, analyze trends, and gather broad demographic information for aggregate use. This information is not linked to personally identifiable information.
If you create surveys using our service, we request information from users who purchase our services via an order form. A user must provide contact information (such as name, e-mail address, and shipping address, etc.) and financial information (such as credit card number, expiration date, etc.). This information is only used for billing purposes and to fill users’ requests. If we have trouble processing an order, this information may be used to contact the user.
If you create surveys using our service, we use a third-party credit card processing company to bill users for services they purchase when they use a credit card. We share the user’s name, credit card number, and billing address with this third party only to execute the transaction. This third party only uses this information to conduct the transaction, and it does not retain, share, store or use personally identifiable information for any secondary purpose.
We take every precaution to protect our users’ information. When our users enter sensitive information (such as credit card information), that information is protected using SSL encryption. While on a secure page (such as our Order Form) the lock icon on the bottom of most Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked. Users who have any questions about the security at our Web site are encouraged to contact us as indicated below.
We are sensitive to the privacy and security of your personal information. However, we cannot guarantee absolute security as such information may be transmitted using the Internet, other public telecommunication networks, servers, hardware or software ("systems") that are not owned, operated, or controlled by us.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order, or legal process served to us.
Below are the instances when users may receive e-mail communications from our site.
If a user wishes to subscribe to our newsletter, we request an e-mail address. Out of respect for our users’ privacy, we enable subscribers to opt-out of these communications by following the Opting-Out practices outlined below.
If a user wishes to participate in future surveys, we may request an e-mail address. Out of respect for our users’ privacy, we also enable users to opt-out of future survey invitations by following the Opting-Out practices outlined below.
On rare occasions it may be necessary to issue a service related announcement (for instance, if our service is undergoing maintenance). These communications are not promotional in nature and users may not opt-out of these communications (although users can deactivate their account).
Customer Service Communications
At a user’s request, we may communicate via e-mail, chat, or telephone to answer service-related questions. E-mails and/or chats transcripts may be maintained by InsightExpress to provide assistance in resolving any inquiries.
Users who no longer wish to receive our newsletter, promotional communications, or survey invitations may opt-out by replying to any received e-mail with “remove” or “unsubscribe” in the subject line or by contacting us as indicated below.
Maintaining, Updating, Deleting, or Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, e-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done by e-mailing Customer Support at support or by visiting http://www.corpinternetbroadcast.com/cib/web.nsf/pages/billinginfo.asp. We may also be reached using the contact information below.
This Web site may contain links to other sites. Please be aware that we, CIB, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site which includes any co-branded CIB Web sites.
If, however, we are going to use users’ personally identifiable information in a manner materially different from that stated at the time of collection, we will notify users via e-mail. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/ deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also e-mail users who have opted to receive communications notifying them of
the changes in our privacy practices.
Corporate Internet Broadcasting
Post Office Box 5027.
Cary, NC 27511
If users have questions or concerns regarding this statement, they should first contact our Privacy Department by e-mailing us at Information@corpinternetbroadcast.com or calling us at 1.919.678.8564. If they do not receive an acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process
http://www.truste.org/users/watchdog.html. TRUSTe will serve as a liaison with the Web site to resolve users concerns.